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With no kill switch, for instance, if the VPN connection drops, you lose your encryption and your real IP is exposed to the world. The real privacy issue with Safe Connect is from the lack of features. Or if you prefer the non-technical translation: it'll do just fine. McAfee doesn't provide a lot of technical details on its connections, but we took a look at the Windows client, and found it used OpenVPN to connect, with a capable AES-256-GCM encryption, TLS 1.2 on the control channel, using the cipher ECDHE-RSA-CHACHA20-POLY1305 (that's key exchange authentication using Diffie-Hellman and Perfect Forward Secrecy, using an RSA key with a 4096-bit key size). We'd like to see McAfee begin to clear this up, and a good first step would be to produce a clear privacy policy for Safe Connect explaining exactly what data it collects.
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Although McAfee is using TunnelBear's service, underlying API and software libraries, for instance, its apps are different, and not fully covered by the TunnelBear audit. Of course, that doesn't prove Safe Connect is, well, safe.
Not only is TunnelBear's own privacy policy one of the clearest and most detailed around, it also now puts itself through an annual security and privacy audit covering its apps, backend systems and website. Looking at TunnelBear gives us a better idea of how the service handles user data, and that's far more reassuring. There's no information on what the company might collect solely via Safe Connect, though. geo-location information, hardware type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, and other actions taken through use of the Services such as preferences.'
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McAfee's general privacy policy has a lot of detail on the data it might collect across all its services: 'Internet Protocol (IP) address, cookie identifiers, mobile carrier, Bluetooth device IDs, mobile device ID, mobile advertising identifiers, MAC address. McAfee might claim to keep you safe online, but the absence of a kill switch is worrying (Image credit: McAfee) Privacy and loggingĬoncerned about privacy and logging issues? You won't find a lot of information on the McAfee Safe Connect site, which is no great surprise its target consumer audience probably isn't interested in detailed talk of ciphers, authentication and session logging.
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Safe Connect also has a free plan, but with data transfer limited to 250MB a month – yes, a month – it's suitable for only the most occasional of users. This only applies to annual subscriptions, unsurprisingly, but we couldn't find any other significant exclusions or catches in the small print. There's further protection from a 30-day money-back guarantee.
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Cancel before the trial is up and you won't be charged.
Sign up and McAfee takes your payment details (card or PayPal), but won't bill for the first 7 days, effectively giving you a one-week trial. Safe Connect costs an upfront $35 for year one, for instance, $48 on renewal Surfshark’s two-year plan costs just $48, or $1.99 a month. That's decent value – many companies charge $10+ for monthly billing, $5-$6 on the annual plan – but if you're willing to sign up for a longer subscription, there's scope for saving some cash. Prices are at least relatively low at $8 a month billed monthly, dropping to $2.92 a month on the annual plan for year one, $4 at renewal.
McAfee’s VPN is decent value for money (Image credit: McAfee) Plans and pricing
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